Do I need to be there to sign for my delivery?

In short - No, however you can leave special instructions for the delivery driver during the checkout process including where on the property you would like the order left. If you are not home the delivery driver will leave a calling card which you can use to arrange another more suitable delivery time or collection point.  

The PetDirect team are here to help, our support hours are as follows: 

Monday to Friday 8:00 - 5:00pm and weekends 8:00-2:00pm. 

Please contact us any of the ways below 

• Submitting a request here
• Email us at support@petdirect.co.nz 
• Call us on 0800 200 240
• Live Chat

We look forward to helping you any way we can!