Your order will be delivered by New Zealand Post.
We'll send you emails to update you on the progress of your order, or you can check its progress by logging in to your account https://petdirect.co.nz/orders/
Rest assured the team is here to support you, our hours are as follows:
Monday to Friday 8:00 am - 8:00 pm and weekends 8:00 am - 2:00 pm.
Please contact us in any of the ways below
- Submitting a request here
- Call us on 0800 200 240
- Live chat