We'll send you emails to update you on the progress of your order, or you can check its progress by logging in to your account https://petdirect.co.nz/orders/
Rest assured the Petdirect team is here to help, our support hours are as follows:
Monday to Friday 8:00 am - 8:00pm and weekends 8:00 am - 2:00 pm.
Please contact us in any of the ways below
- Submitting a request here
- Call us on 0800 200 240
- Live Chat
We look forward to helping you any way we can!