Recall – Petdirect Protein-Packed 100% Natural Bully Sticks Dog Chews, dated Monday 6 July 2026
Petdirect is voluntarily recalling one date code of Petdirect Protein-Packed 100% Natural Bully Sticks Dog Chews.
Affected product
| Detail | Information |
| Product | Petdirect Protein-Packed 100% Natural Bully Sticks Dog Chews (10cm) 15-Pack |
| SKU | 11684-10cm-15 |
| Best Before date | 25/05/2028 |
The Best Before date is printed on the pack.
Reason for the recall
Some bags from this date code contain undersized chews, significantly shorter than the intended 10cm length. Undersized chews are small enough to pose a choking hazard to dogs.
Stop using this product
If you have a bag of this product with the Best Before date 25/05/2028, please stop giving it to your dog and check the contents. Any chews that are significantly shorter than 10cm should not be given to your dog. The undersizing is easy to see.
Disposal
You can dispose of the affected product in your general household waste bin. You do not need to return it to receive a refund.
If your dog has been chewing this product
Undersized chews can present a choking risk. If your dog has choked, or is coughing, gagging, drooling excessively, pawing at its mouth, or having any difficulty breathing, seek veterinary attention immediately. If you have any other concerns about your dog after it has chewed this product, contact your veterinarian.
Refund process
To arrange a refund, contact our Customer Care team and quote your order number. If you can, please also include a photo of the Best Before date on the pack, as this helps us verify the affected product.
How long this notice will be available
This recall notice will remain published until at least Monday 3 August 2026.
Contact us
If you have any questions or would like to arrange a refund, contact our Customer Care team by email at support@petdirect.co.nz or by phone on 0800 200 240.