Charity Information
We’re proud to support SPCA, a registered charity dedicated to preventing cruelty to animals and helping animals in need. SPCA is registered under the Charities Act 2005 (registration #CC22705). Your donations directly help fund vital animal welfare, rescue, rehabilitation, and adoption initiatives.
How to Donate
During checkout, you’ll see an option to add a donation to your purchase. Simply select one of the predefined amounts you’d like to give. Your generosity makes a significant difference for animals across Aotearoa.
Use of Funds
All donations received through our website are passed on to SPCA and used to support their mission of caring for New Zealand’s most vulnerable animals.
Donation Processing
We collect these donations at the point of sale and forward them to SPCA on a [monthly/regular] basis. Our system securely processes your contribution, ensuring it reaches SPCA promptly and in full.
Tax Information
All donations of $5 or more may be eligible for a tax credit. For an official donation receipt, please email fundraising@spca.nz with details of your payment(s).
Transaction Fees
No fees are deducted from your donation. 100% of your contribution is forwarded to SPCA.
Refund Policy
If you believe there has been an error in your donation, please contact us within 14 days at support@petdirect.co.nz. We review refund requests on a case-by-case basis and will do our best to resolve any issues.
Changes to Terms
We may update these terms to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted here, and we encourage you to review our Donation Terms and Conditions regularly.
Disclaimer
Donations are entirely voluntary. They’re not required to complete any purchase on our website. We greatly appreciate your support, which enables SPCA to carry out their lifesaving work for animals across New Zealand.
Have more questions?
Submit a request or contact us at support@petdirect.co.nz.