Since May 2023, we have started a partnership with Airpoints™
All orders made through Petdirect after May 2023 are eligible for Airpoints accumulation.
Please ensure your Airpoints™ number is loaded in your Petdirect account, to accumulate rewards.
You can update these details in your account overview:
Please note you can only load 1 Airpoints™ number per Petdirect account.
You’ll earn 1 Airpoints Dollar™ for every $100 spent on eligible purchases*, or part of an Airpoints Dollar™ when you’re spending less than that. *Terms and conditions apply.
You can find out how many Airpoints Dollars™ you’ve earned on individual purchases at Petdirect when you sign into your online Airpoints™ account on Air New Zealand’s website.
The ability to spend Airpoints Dollars™ on products or services is not currently available at Petdirect. However, you are able to spend your Airpoints Dollars™ on a range of products in the Airpoints Store.
If you have made a purchase through Petdirect and forgotten to add your Airpoints™ number prior to checkout, we MAY be able to re-accrue points for you.
Please contact us in any of the ways below:
- Submitting a request here
- Call us on 0800 200 240
- Live Chat
Please have ready the following details
- Your order number
- Your Petdirect login email
- Your Airpoints™ number
- Your Airpoints™ name as displayed on your Airpoints™ card