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  1. petdirect.co.nz
  2. Pet Meds
  3. Medication FAQ’s

Medication FAQ’s

  • Where does Petdirect source its prescription items?
  • Is Petdirect approved to sell pet prescription medication?
  • What if a child or other human accidentally swallows or uses pet medication?
  • What if my pet has been poisoned?
  • My pet has passed away, potentially due to an adverse reaction to medication, what do I do?
  • What if my pet is being treated with medication but isn’t getting better?
  • What happens if my pet licks the topical product I put on them?
  • Why is my pet’s medication coated with flavouring?
  • Who do I contact if my pet has side effects from the medication or becomes sick after taking the medication?
  • My pet has passed away, can I get a refund for unused medication?
  • My pet has passed away, what should I do with left-over medication?
  • How do I properly dispose of leftover or expired medication?
  • How can I tell if medications have expired?
  • How can I reach Petdirect's vet medication team?
Still Have Questions? Contact Us 0800 200 240

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