Prescription FAQs
- Do I have to have an account to order prescription items?
- How many months' supply of medication can my vet prescribe?
- My pet has a chronic condition. Can I ask my vet for a repeat prescription?
- Does my pet need to go to the vet every time I need a new prescription?
- Will my vet charge a prescription fee?
- My pet’s prescription has multiple repeats. Can I order them all at once?
- How do I know which items require a prescription or a vet recommendation?
- If I have a written prescription from my vet, how do I send it to Petdirect?
- How will Petdirect contact my vet if I select “I want Petdirect to contact my vet”?
- What if I don’t know how much medication to order?
- Do I need to have a prescription on hand before I order a prescription or veterinary diet item?
- Do prescription medications require prior authorisation from my vet?
- How do I order my pet's prescription medication?