Submit a request – petdirect.co.nz

Please select the reason for your enquiry. This will help our support team respond as quickly as possible!

Your email address

How can we help?

Product Name

Name of product (including size)

Website link to competitor's current advertised price

Subject(optional)

Could you tell us more about the issue?

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Name of product & Brand(optional)

How many are you purchasing?

How many of the items you would like us to price match, would you like to purchase?

Any additional information?

Is there anything else you'd like us to consider for a price match, or any other information you'd like to share?

Full Name

Contact Number

The number we can reach you on regarding your return incase your details are different to what was provided on your order.

Attachments(optional)

Add file or drop files here

You can also call us on 0800 200 240 within our operating hours

Monday to Friday 8:00am to 8:00pm, Saturday & Sunday 8:00am to 2:00pm

One of our New Zealand–based team members will be in touch shortly