PetDirect Credit Policy

From time to time, a PetDirect credit may be issued by PetDirect, this may be as a full or partial refund for a purchase, as part of a promotion, or for adding a pet profile. 

• Any available PetDirect credit will automatically be applied at the checkout and will be deducted from your next order total - before processing payment.
• Any remaining PetDirect credit will remain on the members' account (and be visible in the members' My Account section), with a normal default expiration date of one (1) year from the date when it was issued.
• PetDirect credit is strictly not redeemable for cash, nor can it be transferred.