We are here to help you look after your pets.
Please note that due to the sheer volume of orders across all courier networks your delivery will possibly be delayed.
Possible Courier Delays
Please note, due to pressure on the courier network, your delivery may take longer than it has previously.
Auckland: 2-3 working days
North Island: 3-4 working days
South Island: 4-5 working days
Rural: Add 1 to 2 extra working days
Rest assured the PetDirect team are here to help, our support hours are as follows:
Monday to Friday 8:00 - 6:00pm and weekends 8:00-2:00pm.
Please contact us any of the ways below
We look forward to helping you any way we can!
Our Address (please note we cannot accept unsolicited returns at this location)
32E Patiki Road