What are your customer service hours?

Monday to Friday 8:00 - 5:00pm and weekends 8:00-2:00pm. 

Please contact us any of the ways below 

• Submitting a request here
• Email us at support@petdirect.co.nz 
• Call us on 0800 200 240
• Live Chat

We look forward to helping you any way we can!

Our Address (please note we cannot accept unsolicited returns at this location)
Pet Direct
32B Patiki Road

Avondale 

1026