Is your new food giving your pet an upset tummy or do they just not like it?
Some food manufacturers provide a 100% money back guarantee for situations. We will happily refund you the price of the food, all you need to do is organise shipping and pay for the shipping costs associated with sending back the unused portion of the food to us. The unused portion must be returned in order for us to receive a credit from the manufacturer.
Please contact our Customer Services team on 0800 200 240 or email support@petdirect.co.nz to arrange this.
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