How much is shipping?

All standard orders over $79 ship to you free of charge! This includes delivery to rural addresses.
The shipping cost for orders under $79 is $5.90.

Standard shipping is based on:

• Next working day delivery for all North Island addresses.
• Two working day delivery for all South Island addresses.

Additional costs will be charged for the following delivery options:

• Signature Required - $2.00 per shipment

Our contracted courier drivers will usually leave the package at your doorstep or somewhere secure that you have suggested in the checkout process. If you prefer to sign for your package simply tick this option during the checkout process.

• Saturday Delivery – is an additional $5 per shipment

If you order an item from petdirect.co.nz before 3pm on a Friday you have the option to select and pay for Saturday delivery. Unfortunately Saturday delivery is not available in all areas, contact our customer service team to check availability in your area.

Our Customer Care Team are available:

Please contact us any of the ways below 

• Submitting a request here
• Email us at support@petdirect.co.nz 
• Call us on 0800 200 240
• Live Chat

We look forward to helping you any way we can!